Here’s my free advice of the day: If you are near a microphone, it may
be on. And if you are WEARING a
microphone, it IS on. You can safely assume that someone will hear your
comments, and may record them. And if noteworthy, those comments will be
replayed and picked up broadly by other media outlets.
On Wednesday, Yahoo! News Washington Bureau Chief David Chalian was
fired because of remarkably inappropriate comments he made about Mitt Romney
and his wife ahead of a live webcast covering the Republican National
Convention. Chalian naively
thought his remarks were private. But he was wearing a microphone and, GASP, this
obnoxious statement was picked up and now the world gets hear what he said. Yahoo! acted quickly, issued a statement,
terminated Mr. Chalian and apologized to the RNC.
You will recall that President Obama did something similar in March when
he uttered to then-Russian President Medvedev, that
“after my election I have more flexibility,” in relation to the contentious
issue of missile defense. The world heard this embarrassing “private”
moment.
POTUS and a seasoned journalist are far from being amateurs, but these
are very foolish mistakes that everyone should learn from.
I tell my clients to never to let their guard down when they are in the
presence of reporters and especially when doing an interview. Most importantly, the interview, or
broadcast, begins when the mic is
near, the phone call starts or the reporter is in earshot. The interview ends when the mic is nowhere in sight,
the phone is hung up and you and the reporter have parted ways.
I can point to countless headlines and incidents of comments that were
made before or after a media interview when an executive,
celebrity or politician believed that because the light wasn’t on, or the reporter’s
notebook was put away, that their comments would be off-the-record. In the case
of a live microphone, nothing is off the record. And with any journalist,
nothing is off the record unless both sides agree BEFOREHAND that any following
statements will be off the record.
So that means when you are on a conference call assume that someone else
is on the line. When walking with a reporter to or from an elevator, assume
that your comments can be jotted down later. And when the microphone is on you,
it’s on, even if the camera is not.
Never take a relationship with a journalist for granted and never assume
that because you don’t want the world to hear your comments, they won’t.
Melissa F Daly has worked in financial communications for
more than 15 years, with a special focus on media relations and key message
development around critical issues. Melissa formed MFD Communications, a
communications strategy firm, after spending three years at Goldman Sachs as
Vice President, Corporate Communications. Prior to that, Melissa was a Director
at Brunswick Group, a London-based financial and business communications firm.
There, she spearheaded its financial services business in the US, managing
communications for hedge fund, private equity, insurance and traditional asset
management firms. Melissa also worked at Fred Alger Management, The Hartford
and Lipper in communications and media relations roles and has frequently
appeared on CNBC and CNN as an industry commentator. Her experience
spans business sectors and continents.
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